The Impact of Organizational Justice on Workgroup Cohesion among Medical Laboratory Technicians at Benghazi Medical Center

Abstract

This study investigates the effect of organizational justice dimensions –distributive, procedural, and interactional justice –on workgroup cohesion among medical laboratory technicians at Benghazi Medical Center. A case study design was employed, and data were collected using a structured questionnaire. the study population comprised all medical laboratory technicians at the center, from whom a random sample of (113) participants was selected. A total of (99) valid questionnaires were returned and analyzed using the descriptive-analytical approach with the Package for the Social Sciences (SPSS). The findings indicate that the overall level of perceived organizational justice among technicians was moderate, with interactional justice rated higher than procedural and distributive justice, both of which were perceived at low level. Furthermore, the results demonstrate a statistically significant positive effect of interactional justice on workgroup cohesion, whereas procedural justice exhibited no significant effect Distributive justice, however, showed a statistically significant negative effect on workgroup cohesion. Additionally, statistically significant differences were found based on academic qualification and years of experience. The study concludes by emphasizing the need to enhance organizational justice through the development of equitable incentive and reward systems and by improving procedural transparency, thereby fostering higher perceptions of justice within the organization.